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Sunday 21 August 2011

Why do some businesses want to fail?

You have a specialist shop, or semi specialist – of the top of my mind I can think of a vacuum cleaner parts shop, a lock spares shop and my local post office.
They diligently open their doors 9-5 Monday to Friday. Then on Saturday they close early at twelve.
That so many bricks and mortar businesses do this I find it crazy. Many, many people work get to work well before 09:00 and home well after 17:00 Monday-Friday. That means that for them these ‘businesses’ are effectively open for three hours per week.
Put in a commitment (taking kids to sport) or – heavens above – a choice (I like to do housework Saturday morning) and it becomes a problem getting to the shop at all.
Why don’t these enterprises close for a half day, or even a full day during the working week, when those that can access it will generally have a lot more leeway to pop in at a different time or day?
I remember once needing a vacuum cleaner bag – I popped to a shop one Saturday afternoon – it had closed. I noted its opening times and returned a week later - half an hour before it was due to close. The owner had decided to close early anyway. Some businesses really do not deserve to survive.
I do make it a policy to try to avoid shops that practice this – I do not want to be put under pressure to try to access them during the tiny window that leave open for so many.

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